However, some locally available payment providers like iDeal and Klarna might delay sending your payment for up to 72 hours. VIP access is granted as soon as the payment has completed for most payment types.Cancelling payment with your payment provider does not cancel your subscription here, and so it will keep trying to renew. You need to cancel your subscription in your account/subscription settings at our site.If you cancel renewal, your VIP membership will stay valid for the whole remaining period that has already been paid for unless you action a dispute over payment.If for any reason you are unable to cancel through self service (for example: you have forgotten your password) please contact customer support. All subscriptions auto-renew until the renewal has been cancelled by you (the customer) in your TSR account/subscription settings.
Please contact customer support for more information.
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We will provide a full refund within 14 days of purchase on request - provided you have not made more than 1 download during the period and you have not opened a dispute with your payment provider which will freeze your funds.If you experience problems with our custom content or any of our applications, we will offer you full assistance in trying to make good the problems you experience via our Support service in the process, including (but not limited to) offering you beta versions of our products where an application fault has been identified and fixed, but not yet released for public use.We will only ever charge you the advertised price. Some banks levy conversion or transaction fees in addition to the cost of the subscription - this is beyond our control. All charges are made in US dollars which will be converted at the current day's exchange rates by your financial institution.Please refer to The Sims Resource Privacy Policy for information on how The Sims Resource collects, uses and discloses personally identifiable information from its users. If you do not agree to any amended terms, you must stop using the Site. You should review the Site Terms and its incorporated policies and documents from time to time to understand the terms and conditions that apply to your use of the Site. Unless otherwise specified, any changes or modifications will be effective immediately upon posting of the revisions on the Site, and your continued use of the Site will constitute your acceptance of such changes or modifications.
The Sims Resource reserves the right to change or modify any of the terms and conditions contained in these Site Terms, or any policy or guideline of the Site, at any time and in its sole discretion. If you do not agree to all provisions of these site terms, do not use this web site. By accessing or using this web site, you explicitly agree to comply with and be bound by these site terms and all terms, policies and guidelines incorporated by reference herein. Please read these site terms carefully before using this web site.
The Sims Resource provides this web site to you subject to these terms and conditions of use.
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